James Matchett

User Experience Designer & Leader

 

HCA Healthcare

Manager of UX Ops (2022–Present)

  • Built and lead a team UX practitioners, specializing in research, accessibility, and the design and development of design systems

  • Facilitated the adoption of the design system to over 30 applications and 200+ websites

  • Created and oversaw the growth of templates and plays for our UX Playbook, decreasing waste in the UX Process

  • Standardized onboarding process, facilitating colleague readiness down to less than a week

 

Lead UX Designer (2016–2022)

  • Mobile app design and consulting with technology teams

  • Started the grass roots effort to create a design system for the organization covering mobile apps and websites

  • Evangelized user testing to technology groups developing tools

 

Autotrader / Cox Automotive

Senior UX Designer (2015–2016)

  • Agile / Lean UX subject matter expert for a multi-disciplinary team

  • Bridge to delivery teams for implementing a new UX/UI framework

  • Contributed to the interactions and patterns of the vehicle search experience

 

CareerBuilder

Interaction Designer II (2013-2015)

  • Member of the team responsible for the job seeker experience

  • Facilitated implementation of a Dual Track Agile / Lean UX Process

  • User research, testing, and analytics to validate value of designs

  • Built relationships with developers and product owners to create a foundation for UX as a role

 

Digital Marketing & Media

 UX / Visual Designer (2011–2013)

  • Conceptual and production work for numerous projects with AT&T

  • Designing interfaces, interactions, information architecture, and prototypes for the AT&T Digital Life security platform

  • Developed production code for Digital Life’s Android application utilizing XML and Java

 

RC2 Learning Curve

Industrial Design Co-op

  • Production artwork and concepts for licensed product lines released to the market

  • Licenses included Chuggington, Thomas the Tank Engine, Dinosaur Train and Lamaze

Hasbro

Industrial Design Co-op

  • Design for non-gendered products for the Playskool brand, including Mr. Potato Head

  • Presentation and production work for product pitches to marketing and management

GE Consumer & Industrial

Industrial Design Co-op

  • Product development for global products including microwaves and window A/C units

  • Interface design and production-level graphics and specifications for a variety of units

BSc, Industrial Design

University of Cincinnati

 

UX Certification

Specialty in UX Research
Nielsen Norman Group
License #1009898

UX Certification Badge from Nielsen Norman Group

Skills

Design: Design Systems, User Experience Strategy, Interaction Design, Information Architecture, User Interface Mockups with Sketch & Adobe, Wireframes with Axure, Sketching, Responsive Web Design, Mobile Design

Research: Usability Testing, Site Analytics, User Journeys, Storyboarding, A/B Testing, Persona Development, User & Stakeholder Interviews, System Usability Scale

Prototyping and Development: Rapid Prototyping with Figma and Axure, HTML/CSS/JS, Framer, Xcode, Ruby on Rails, Git, Web Components

Collaboration: Lean UX Methodologies, Agile Principles, Design Thinking, Design Workshops